Grievance Process

If you have a concern about your tenancy or a decision made by PHA, you may be able to request a review through the grievance process.

Start with informal resolution

• Contact your property office or management staff as soon as possible.
• Keep a record of dates, names, and what was discussed.

Submit a written grievance

If the issue is not resolved informally, submit a written grievance describing:

• What happened and when
• What you are requesting as a resolution
• Any supporting documents

Need help?

If you need assistance or accommodations, use the Contact page or call PHA during business hours.