Maintenance Request

Use this form to report non-emergency maintenance issues in your unit.

For Emergencies, Call Now

If you have a maintenance emergency such as flooding, gas leak, no heat in winter, electrical hazard, fire, or security issue, do not use this form. Call immediately:

(309) 213-2418

Available 24 hours a day, 7 days a week for emergencies.

Non-Emergency Request

For non-emergency issues, please complete the form below. We will review your request during regular business hours (Monday-Friday, 8am-5pm). You can expect a response within 1-2 business days.

Privacy Notice: Do not include Social Security Numbers or other highly sensitive personal information in your description.

Full Name*

Property Address *

Street Address

Unit/Apt (optional)

City

State

ZIP Code

Issue Type*

Description of Issue*

Please describe the issue in detail (minimum 15 characters).

Permission to Enter *

May maintenance staff enter your unit if you are not home?

Yes, you may enter if I am not homeNo, please schedule an appointment when I am home

Contact Information (optional)

Provide contact information if you would like us to reach out about your request.

Email Address

Phone Number

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